Scottish Borders Housing Forum: FAQ Questions 5

Frequently Asked Questions 5 - 9

5. Am I allowed to buy my house?

The HomePoint website offers further information about your right to buy your property (Use the quick link section and choose “Right to Buy”).

6. I have noisy/ anti social neighbours – who do I contact?

There is a mediation service operating in the Scottish Borders which employs a Neighbour Dispute Resolution Manager and an Anti Social Behaviour Order Officer who are available to assist in neighbour dispute mediation.

7. I am a wheelchair user/have mobility problems, is housing available to accommodate my needs?

The housing search allows you to search for special needs housing. Information is given on housing suitable for wheelchair users, people with physical disabilities and housing for people with other special needs. The DPHS Borders may also be able to help you. Their email address is DPHSBorders@aol.com.

8. What does Stock Transfer mean?

It is a transfer of housing stock and all landlord functions to Scottish Borders Housing Association from Scottish Borders Council under the government’s New Housing Partnership Initiative. A number of housing functions remain with the Council.

Further information on the stock transfer can be found in the Guide to Housing Options.

9. Who can provide me with housing information and advice?

For advice on homelessness go to Homelessness section in the Guide to Housing Options. For general housing information and advice go to the Housing Information and Advice section of the Guide to Housing Options.

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Scottish Borders Council now employ a Home Energy Advisor to provide advice, information and guidance to households on domestic heating systems, energy efficiency and debt associated fuel costs. For further information call Sandy Black on 01835 825169 or e-mail housingenquiries@scotborders.gov.uk

Housing Strategy Team

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